Privacy Policy

This policy applies to the services of Sarah & David Vancouver.
We highly value the privacy of our customers and are committed to handling personal information with care, security, and confidentiality.

By using our website and services, you agree to the collection and use of information in accordance with this Privacy Policy.

Information We Collect

When you place an order, create an account, or interact with our website, we may collect the following personal data:

  • Full name

  • Billing and shipping address

  • Email address

  • Phone number

  • Payment information (processed securely via third-party payment providers)

  • IP address and device information

  • Website usage data and browsing behavior

We only collect information that is necessary to provide our services efficiently and securely.

Purpose of Data Processing

We use your personal data for the following purposes:

  • Processing and fulfilling orders

  • Shipping products and handling returns

  • Providing customer service and support

  • Sending order confirmations, updates, and service-related communications

  • Improving our website, services, and customer experience

  • Preventing fraud and ensuring secure transactions

Your data is never used for purposes other than those stated above without your consent.

Sharing Data with Third Parties

Your personal information is only shared with third parties when necessary to operate our business properly. This includes:

  • Payment service providers

  • Shipping and logistics partners

  • IT and website service providers

All third parties are required to handle your data securely and in compliance with applicable privacy laws. We do not sell or rent your personal data to third parties.

Data Retention

We do not retain your personal information longer than necessary for the purposes for which it was collected, unless a longer retention period is required by law or for administrative, legal, or security reasons.

Cookies

Our website uses cookies and similar technologies to:

  • Ensure proper website functionality

  • Analyze website traffic and user behavior

  • Support marketing and advertising efforts

You can manage or disable cookies at any time through your browser settings. Please note that disabling cookies may affect website functionality.

Your Rights

You have the right to:

  • Access your personal data

  • Correct inaccurate or incomplete data

  • Request deletion of your personal data

  • Object to or restrict certain data processing

  • Request data portability

To exercise any of these rights, please contact us using the details below.

Contact Information

If you have any questions, concerns, or requests regarding this Privacy Policy or the processing of your personal data, you can contact us at:

Company Name: Sarah & David Vancouver
Email: info@sarahdavidvancouver.com
Opening Hours:
Monday – Saturday: 09:00 AM – 05:00 PM
Sunday: 10:00 AM – 05:00 PM